How is my personal information and correspondence handled?

General Correspondence

All correspondence is opened and handled by administration.

Anonymous communications are not accepted and will not be forwarded to Council or staff. All correspondence must provide contact information and all hardcopies of letters must be signed

Correspondence addressed to only to the Mayor or an individual person or member of Council will likely not be presented at a meeting or on an agenda.

If the communications requests a particular action/decision to be made by Council, the communication must include a description of the requested action/decision (please see the 'Making Requests to Council' section below.

Public Information

Please note that any communications addressed directly to Mayor and Council are generally placed on a public agenda, and all written communications to Council members, including emails, become a record of the City and may be considered public information subject to the provisions of The Local Authority Freedom of Information and Protection of Privacy Act. Your message to City Council may also be forwarded to members of City Administration to assist in addressing your inquiry. If you have any questions about the way your personal information is collected or handled, please contact the City Clerk.

For more information on making a presentation or request to Council, please view contact the City Clerk's office for more information.